.support-schools{display:grid;grid-template-columns:repeat(auto-fill,minmax(360px,1fr));gap:16px;padding:20px 24px}
.support-school-card{display:flex;align-items:center;gap:14px;padding:20px;text-align:left;min-width:0;border-radius:12px;background:#fff}
.support-school-card.has-unread{background:#e6f7f9;border-color:#65bdc6;box-shadow:inset 4px 0 #1e9faa}
.support-school-icon{display:grid;place-items:center;width:44px;height:44px;flex-shrink:0;background:#edf3f5;color:#1a7d87;border-radius:12px;font-size:22px;font-weight:700}
.support-school-main{flex:1;min-width:0;display:flex;flex-direction:column;gap:7px}.support-school-main strong{font-size:17px;overflow-wrap:anywhere}.support-school-main small{color:#7c8c95;font-size:12px}
.support-school-counts{display:flex;flex-direction:column;gap:8px;font-size:12px;white-space:nowrap;color:#6e838c}.support-school-counts b{color:#213d46}.support-school-arrow{color:#309daa;font-size:22px}
.support-new-pill{font-size:11px;color:#11717c;font-weight:700;display:block}
#support-board-dialog{width:min(1500px,calc(100vw - 32px));height:min(1000px,calc(100dvh - 32px));max-height:none;padding:20px;overflow:hidden}
#support-board-dialog[open]{display:flex;flex-direction:column;gap:16px}#support-board-dialog .dialog-head{margin:0}#support-board-title{margin:5px 0 0;font-size:22px}
.support-board-toolbar{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.support-board-toolbar input{width:360px;max-width:100%;flex:1}.support-board-toolbar select{width:180px}.support-board-toolbar .muted{font-size:12px}
.support-board{display:grid;grid-template-columns:repeat(4,minmax(250px,1fr));gap:14px;min-height:0;flex:1;overflow-x:auto;align-items:stretch;padding-bottom:4px}
.support-board-column{display:flex;flex-direction:column;background:#eff4f6;border:1px solid #dfe8ec;border-radius:12px;min-height:0;overflow:hidden}
.support-board-column>header{display:flex;align-items:center;justify-content:space-between;gap:10px;margin:0;padding:15px;flex-shrink:0;border-bottom:1px solid #dde7eb}.support-board-column h3{margin:0;font-size:14px;font-weight:600}.support-board-column>header>span{padding:3px 8px;background:#dce8ec;border-radius:6px;font-weight:700;font-size:12px}
.support-board-column[data-column=work]>header{border-top:3px solid #29b3bf}.support-board-column[data-column=review]>header{border-top:3px solid #7db996}.support-board-column[data-column=done]>header{border-top:3px solid #a9b7bf}.support-board-column[data-column=queue]>header{border-top:3px solid #849bcf}
.support-column-cards{overflow-y:auto;min-height:0;padding:10px;display:flex;flex-direction:column;gap:10px}
.support-board-card{display:flex;flex-direction:column;gap:10px;flex-shrink:0;width:100%;text-align:left;border:1px solid #dee7eb;border-radius:10px;padding:14px;background:#fff;box-shadow:0 2px 5px #243c4605}
.support-board-card:hover{border-color:#40a9b3;background:#f7fcfc;box-shadow:0 3px 10px #1d7c8715}.support-board-card.has-unread{background:#dff4f6;border-color:#61bbc5;box-shadow:inset 4px 0 #1e9faa}
.support-board-card>strong{font-size:14px;line-height:1.45;overflow-wrap:anywhere}.support-card-meta{display:flex;flex-direction:column;gap:4px;color:#7d8e97;font-size:10px}.support-card-status{font-size:11px;background:#edf2f4;border-radius:5px;padding:4px 7px;align-self:flex-start;color:#627580}.status-replying,.status-in_work{background:#e0f4f5;color:#137883}.status-answered{background:#e5f3ea;color:#34724b}
.support-card-counters{color:#7b8f97;font-size:11px}.support-card-footer{display:flex;flex-direction:column;gap:6px;font-size:11px;border-top:1px solid #eaf0f2;padding-top:9px;color:#748690}.support-card-footer>span{color:#3f6874}.support-card-footer .is-overdue{color:#b54747;font-weight:600}.support-column-empty{font-size:12px;color:#8a9ca5;text-align:center;padding:24px 5px}.support-show-more{font-size:12px;padding:8px}
#support-board-error{color:#ad4343;margin:0;font-size:13px}
#support-chat-dialog{width:min(1360px,calc(100vw - 32px));height:min(1000px,calc(100dvh - 32px));padding:16px 20px;color:#243d47}
.support-case-layout{display:grid;grid-template-columns:minmax(320px,380px) minmax(0,1fr);gap:20px;flex:1;min-height:0}
aside.support-case-info{position:static;width:auto;height:auto;padding:0 16px 0 0;margin:0;color:inherit;background:none;display:block;overflow-y:auto;border-right:1px solid #e1e9ed;min-height:0}
#support-chat-dialog .support-case-topic{display:block;margin-bottom:12px}#support-chat-dialog .support-case-topic input{font-weight:600;font-size:15px;color:#243d47;background:white;height:38px}
#support-chat-dialog .support-details-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:9px 10px;max-height:none;overflow:visible}
.support-case-state-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:12px}.support-case-state-actions button{padding:8px 10px;font-size:11px}
.support-info-section{border-top:1px solid #e4ecef;margin-top:16px;padding-top:14px}.support-info-section h3{margin:0 0 10px;font-size:13px}.support-info-section .service-body{font-size:13px;line-height:1.65;margin:0}.support-info-section .muted{font-size:11px}
#support-workspace-form{display:grid;gap:9px}.support-small-button{font-size:11px;padding:8px}
#support-chat-dialog #support-files{max-height:none;display:flex;flex-direction:column;overflow:visible}#support-chat-dialog .support-file-row{display:flex;flex-wrap:wrap;margin-top:8px;gap:8px}.support-file-row input{width:100%;min-width:0}.support-file-row small{flex-basis:100%;line-height:1.5}
.support-case-discussion{display:flex;flex-direction:column;min-height:0;min-width:0}.support-case-tabs{display:flex;border-bottom:1px solid #dfe8ec;gap:4px;margin-bottom:10px;flex-shrink:0}.support-case-tabs button{padding:12px 14px;font-size:12px;border:0;border-radius:7px 7px 0 0;background:none;color:#78909a}.support-case-tabs [aria-selected=true]{color:#147986;font-weight:700;background:#e7f5f7;box-shadow:inset 0 -2px #28a9b6}
.support-discussion-panel{display:flex;flex-direction:column;gap:10px;min-height:0;flex:1}#support-messages{padding:14px}#support-chat-dialog #support-reply-body{height:80px;min-height:64px;max-height:140px}#support-note-body{flex:1;min-width:0;height:80px;min-height:64px;max-height:140px;padding:10px;resize:vertical;font-size:13px}
#support-notes{flex:1;min-height:0;overflow:auto;padding:14px;border:1px solid #e7e1f2;background:#faf8fd;border-radius:10px;display:flex;flex-direction:column;gap:10px}.support-private-hint{margin:0;font-size:12px;color:#746192;background:#f1ecf8;padding:10px 12px;border-radius:7px}.support-internal-note{background:white;border:1px solid #e4dcef;border-radius:9px;padding:12px;flex-shrink:0}.support-internal-note>div{display:flex;justify-content:space-between;gap:10px;font-size:11px;color:#907ca4}.support-internal-note p{margin:8px 0 0;white-space:pre-wrap;overflow-wrap:anywhere;font-size:13px;line-height:1.6}#support-note-form{flex-shrink:0}#support-save-note{font-size:12px;color:#695181;border-color:#d5c5e9}
.support-task-form{display:flex;gap:6px;margin-top:10px}.support-task-form input{font-size:12px;padding:7px}.support-task-form button{padding:5px 10px}#support-task-list label{display:flex;align-items:flex-start;gap:8px;margin:8px 0;font-size:12px;color:#385c68}#support-task-list input{width:15px;height:15px;margin:0;flex-shrink:0}#support-task-list input:checked+span{text-decoration:line-through;color:#8a9da5}
@media(max-width:900px){.support-case-layout{grid-template-columns:minmax(240px,300px) minmax(0,1fr);gap:12px}.support-case-tabs button{padding:10px 8px;font-size:11px}.support-send-row{flex-wrap:wrap}.support-send-row textarea{flex-basis:100%}.support-send-row button{margin-left:auto}}
@media(max-width:650px){.support-schools{grid-template-columns:1fr;padding:12px}.support-school-card{padding:14px;gap:10px}.support-school-main strong{font-size:14px}.support-school-counts{font-size:11px}.support-school-arrow{display:none}#support-board-dialog{width:calc(100vw - 16px);height:calc(100dvh - 16px);padding:12px}.support-board{grid-template-columns:repeat(4,minmax(260px,1fr))}.support-board-toolbar input{flex-basis:100%}.support-board-toolbar select{flex:1}#support-chat-dialog{width:calc(100vw - 16px);height:calc(100dvh - 16px);padding:12px}.support-case-layout{display:flex;flex-direction:column;gap:10px}.support-case-info{max-height:28dvh;flex-shrink:0}aside.support-case-info{border-right:0;border-bottom:1px solid #e1e9ed;padding-right:8px;padding-bottom:12px}.support-case-discussion{flex:1}#support-chat-dialog .support-case-topic{margin-bottom:8px}.support-case-tabs{margin-bottom:6px}#support-chat-dialog #support-reply-body,#support-note-body{height:60px;min-height:48px}.support-send-row{flex-wrap:nowrap}.support-send-row textarea{flex-basis:auto}.support-send-row button{font-size:11px;padding:8px}.support-case-state-actions button{font-size:10px}}